| How can I add my personal photo to a 'Barkitna Card'? |
| Barkitna Card' form does not include a personal photo but
only contains the membership number and ID number. |
| How can I activate 'Barkitna Card'? |
| There is no need for activation, as 'Barkitna Card' is an
electronic card listed under saved requests on the'TAMM' platform, it will be
automatically activated upon issuanc. |
| Is there a specific financial amount allocated for holders
of 'Barkitna Card'? |
| There is no specific financial amount allocated for holders
of our 'Barkitna Car |
| d'. |
| How do I renew 'Barkitna Card'? |
| There is no need to renew the card, as 'Barkitna Card' does
not have an expiration date. |
| What are the features and discounts of 'Barkitna Card'? |
To learn about the services, facilities and features
provided by each party, please see the electronic brochure by clicking the
link below:
https://fdf.gov.ae/ar/Documents/barkitnaen.pdf |
| Can I request issuance of
'Barkitna Card' on behalf of a relative? |
| Yes, you can request the issuance of the Card on behalf of
a relative. Please ensure that you provide the correct personal information
of the Cardholder. |
| How do I apply for "Issue 'Barkitna Card'"
service? |
You can apply for obtaining 'Barkitna Card' through 'TAMM'
govertmental platform by following these steps:
1. Click the following link:
https://www.tamm.abudhabi/en/life-events/individual/SupportCommunityEnvironment/senior-citizens/BarkitnaCardRequest
2. Log in via the UAE PASS by entering your Emirates ID number.
3. Verify the Applicant's personal information and click the
"Submit" button.
4. Download the Card after successfully submitting the application.
5. Scroll down to the bottom of the screen, click on the "My
Wallet" icon, then click on "Download Card." A digital image
of the card will appear, which you can save or take a screenshot of.
We are also happy to assist you through the Senior Citizens' Support Line
at 80033322, extension (2). Support is available during official working
hours: Monday to Thursday, from 8:00 AM to 3:00 PM, and on Friday, from 8:00
AM to 12:00 PM. |
| How can I obtain the Fazaa Card? |
| You can obtain the Fazaa Card after registering for the
Barkitna Card for Emiratis aged 60 years and above, as the Barkitna Card is a
mandatory requirement for issuing the Fazaa Card. |
| What are the requirements for obtaining the Fazaa Card? |
| Emiratis aged 60 years and above must be registered for the
Barkitna Card, as it is a mandatory requirement for obtaining the Fazaa Card,
which is available exclusively to Emiratis. Emirati seniors who wish to
upgrade their Fazaa Silver Membership are responsible for paying the
applicable upgrade fees, which include AED 59 per month for the Gold
Membership and AED 99 per month for the Platinum Membership. It is also worth
noting that residents may subscribe directly to Fazaa memberships through the
provider for a monthly fee, without the need to register for the Barkitna
Card. |
| Is the Barkitna Card limited to a specific category? |
| Yes, the Barkitna Card is issued to Emirati and resident
seniors aged 60 years and above. We would also like to note that the Fazaa
Card, which beneficiaries may receive after obtaining the Barkitna Card, is
exclusively available to Emiratis. |
| How can I obtain a Fazaa Card after the issuance of a
Barkitna Card? |
| UAE nationals holding the Barkitna Card receive the Fazaa
Card after the issuance of the Barkitna Card, following the submission of the
request by the Family Development Foundation to the Fazaa team within a
maximum period of one month. The beneficiary is then notified via SMS with
the activation details through the application. |
| What is the timeframe for obtaining the Fazaa Card after
receiving the Barkitna Card? |
UAE nationals holding the Barkitna Card receive the Fazaa Card after the
issuance of the Barkitna Card, following the submission of the request by the
Family Development Foundation to the Fazaa team within a maximum period of
one month. The beneficiary is then notified via SMS with the activation
details through the application. |
| Are volunteer hours counted towards Wisdom’s Council
Membership ? |
| Yes, volunteer hours are counted through the 'Volunteering
Platform' (volunteers.ae). |
| What types of volunteer opportunities are available within
the Council of Wisdom’s Council Membership? |
| Through the Wisdom’s Council Membership , you can
participate in various volunteer opportunities such as 'Expert Houses,' 'From
You and For You,' 'Cultural Heritage,' and organizing and managing community
activities. |
| Is it necessary to register through the Volunteering
Platform to volunteer within the Wisdom’s Council Membership? |
| Yes, it is necessary to register on the Volunteering
Platform and obtain a membership number via the following link
https://www.volunteers.ae/en/ |
| Is there an expiration date for membership in the Wisdom’s
Council Membership? |
| There is no expiration date for membership. |
| Can I receive the service of Register for Brakat Al Dar
Club Membership if I have a mobility or visual impairment without the
presence of an assistant? |
| No, one of the conditions for obtaining the membership is
having an accompanying person with the member while they are at the club in
case of any impairment (mobility/visual). |
| Which centres offer membership registration service for
Brakat Al Dar Club? |
| Membership registration service for Brakat Al Dar Club are
available at all 16 centers of the organisation, including eight daytime
clubs, which are as follows, Al Wathba Centre, Al Ain Center, Jebel Hafeet
Community Centre, Al Mirfa Centre, Madinat Zayed Centre and Al Sila' Centre,
Rmaha Center and AlShuwaib Center. |
| What are the official working hours of Barakat Al Dar
Social Club? |
The official working hours are as follows:
Morning hours: from 7:30 AM to 2:30 PM.
Evening hours (if any activities are scheduled): from 4:00 PM to 8:00 PM. |
| Can I receive financial support by 'Register for Senior
Citizens & Residents’ Social Support? |
| Sorry, financial support does not provide financial
support. The service aims to help individuals with the application process,
if they are unable to do it by themselves or do not have someone to support
them. It is completed by directing them to the relevant authority after
passing the comprehensive assessment. |
| Does 'Register for Senior Citizens & Residents’ Social
Support include housing maintenance to suit the needs of senior citizens? |
Sorry,The service does not provide housing maintenance.
It only helps the individual with the application process if they are
unable to do so themselves or do not have someone to support them.
It is done by directing them to the relevant authority after completing the
comprehensive assessment. |
| What types of social support can be requested through the
Register for 'Senior Citizens & Residents’ Social Support on the 'TAMM'
platform? |
| The service provides regular follow-ups for individuals
living alone and those in similar situations, as well as facilitates access
to services from relevant authorities based on needs assessment and
eligibility criteria. |
| What kind of technical devices are used for training during
'Digital Empowerment' workshops? |
| The 'Enrol' used in the Digital Empowerment workshops
enables senior citizens, residents and those approaching retirement to use
social media, browse the internet and interact with various digital systems,
such as the government 'TAMM' platform, as well as diverse digital
applications and services. |
| Are participation certificates awarded for attending the
Digital Empowerment workshops? |
| Yes, a workshop certificate will be awarded after
completing 7 workshops. |
| What types of technical devices are covered in the Digital
Empowerment Workshops? |
| The target group will be trained to use computers,
smartphones and tablets. |
| What are the different levels included in enrolling in the
Digital Empowerment Workshops? |
The Digital Qualification Program includes two sequential
training levels, as follows:
1.Level One – Beginner Level (Internet Basics and Use of Digital Platforms
and Applications):
This level targets all senior citizens and aims to introduce them to the
basics of the internet, digital terminology, how to connect to the internet,
browse web pages, and use the government platform "TAMM," in
addition to essential smart applications and digital programs.
2. Level Two – Advanced Level (Use of Microsoft Programs):
This level focuses on empowering senior citizens who are interested in
using Microsoft programs. The training includes Microsoft Word, PowerPoint,
and Excel, and is provided based on the client’s interest and needs. |
| What are the requirements for securing a participation
certificate in the 'Parenting Skills for Early Childhood Stage' training
course? |
To receive a Certificate of Participation, participants must attend either
the first training course (3 workshops), the second training course (3
workshops), or both to receive two certificates. |
| What are the requirements for securing a participation
certificate in the 'Parenting Skills for Adolescence Stage' training course? |
| To receive a Certificate of Participation, participants
must attend either the first training course (3 workshops), the second
training course (3 workshops), or both to receive two certificates. |
| What are the requirements for obtaining a participation
certificate in the 'Strengthening the Role of Men in Positive Parenting'
training course? |
| It is required to complete 2 out of 3 training workshops to
obtain a participation certificate in the training course. |
| How many sessions can I receive through registration for
social counseling? |
Only one session is provided, and if there is a need for
follow-up according to the intervention plan, the client will be referred to
the social care registration service.
|
| Is it necessary to provide Emirates ID details to receive
social counseling over the phone? |
| No, but if the service is requested through the 'TAMM'
platform or service centers, it is
necessary to provide Emirates ID details. |
| Can family disputes be addressed and resolved through the
social counseling registration service? |
| Yes, the service addresses social issues that do not
require legal interventions. If there are risk factors involved, cases are
referred to the relevant authorities. |
| What is the phone number to contact for social counseling? |
| The phone number to contact for social consultation is the
toll-free number for the family counseling call center: 80033322. The center
operates from Monday to Thursday, from 8:00 AM to 3:00 PM, and on Friday,
from 8:00 AM to 12:00 PM. |
| Does the social welfare registration service include
accommodation and housing provision? |
| Sorry, the social welfare registration service does not
include accommodation and housing provision. |
| What is the phone number to contact for social welfare
services? |
| You can contact the Family Consultation Call Center at the
toll-free number: 80033322. The working hours are from 8:00 AM to 3:00 PM,
Monday through Thursday, and on Friday from 8:00 AM to 12:00 PM. |
| How many counseling sessions can I receive through the
social welfare registration service? |
| The number of sessions is unlimited and is determined based
on the intervention plan |
| Can I receive financial support through social welfare
services? |
| Sorry, the social welfare registration service does not
include financial support. |
| Is it required for both partners to attend the 'Premarital
Preparation' course? |
| No, it is not mandatory for both partners to attend. |
| What are the requirements for obtaining a certificate of
participation in the 'Premarital Preparation' course? |
| You must attend all six training workshops that comprise
the course. |
| How can I receive the participation certificate after
completing the program? |
| Upon completing all course workshops, a participation
certificate will be sent within 10 working days to the email address associated with your
digital ID. |
| Can I access the training material after attending the
workshop? |
| You may refer to the Family Development Foundation’s
YouTube channel in case you wish to revisit the workshops provided. |
| How can I enroll in the training course? |
Enrollment can be completed by following these steps:
- Access the “TAMM” platform using your digital ID.
- Navigate to the service titled Enrol in Premarital Preparation Training Course
- Register for the workshop you wish to attend.
- A confirmation email containing workshop details will be sent to you. |
| What are the requirements for obtaining the Financial
Planning Skills participation certificate? |
| The service includes four courses, each consists of three
sessions. You can get a participation certificate per each course if you
completed the three sessions comprising them. |
| How can I receive the participation certificate after
attending the workshop? |
| Upon completing all workshops for each course, a
participation certificate will be sent to the email address associated with
your digital ID. |
| Can I access the training material after attending the
Financial Planning Skills workshop? |
| You may refer to the Family Development Foundation’s
YouTube channel in case you wish to revisit the workshops provided. |
| How can I enroll in the training workshop? |
Enrollment can be completed by following these steps:
- Access the “TAMM” platform using your digital ID.
- Navigate to the service titled Enrol in Financial Planning Skills
Workshop
-Register for the workshop you wish to attend.
- A confirmation email containing workshop details will be sent to you. |
| Is the 'Balancing between the Family and Work' workshop
offered only for working women? |
| Yes, the workshop is offered only for working women. |
| What are the requirements to obtain a certificate of
participation in the'Balancing between the Family and Work' workshop? |
| The participants are required to complete 4 out of 5
training workshops to obtain the certificate of participation in the course. |
| What is theTemporary Alternative Care for Emirati Seniors? |
| This service allows the primary caregiver to request
approval for temporary alternative care for senior citizens (father or
mother) who cannot care for themselves and require permanent care. It enables
the caregiver to meet essential needs and engage in activities with family
members, for up to 8 hours a week, once a week, and no more than 48 days a
year, to help ease your daily life responsibilities |
| Who is the entity responsible for the "Temporary
Alternative Care for Emirati Seniors" service? |
| The Family Development Foundation is responsible for
implementing the service in coordination with PureHealth. |
| Who are the beneficiaries of the "Obtain Approval for
Temporary Alternative Care for Emirati Seniors" service? |
1. senior
citizens.
2. The primary caregiver of senior citizens. |
| Who should submit the application for "Obtain Approval
for Temporary Alternative Care for Emirati Seniors" from the family
members? |
| The primary caregiver of an senior citizen. |
| Can another family member submit the application if the
primary caregiver is unable? |
| The application must be submitted using the personal
account of the primary caregiver to ensure the Family Development Foundation
can verify the caregiving role based on the applicant's information. |
| Are there specific conditions and criteria to obtain Approval for Temporary Alternative Care for
Emirati Seniors? |
Yes, the service requires the following conditions to be
met:
1- The applicant and the senior citizen (People over 60 years of age
according to the National Senior Citizen Policy) must be a UAE national, Abu
Dhabi family Data holder, and permanent resident of Emirate of Abu Dhabi.
2-The applicant must be the main caregiver (first degree relative) son or
daughter, responsible of providing care for the senior citizen and reside
with him/her permanently.
3-The senior citizen must be unable to care for himself, need a permanent
companion, have difficulty moving, and need assistance to perform daily
activities.
4-The senior citizen and the main caregiver must be beneficiaries of the
social support program from the Abu Dhabi Social Support Authority.
5-The service shall be provided in the residence in which the senior
citizen resides, once a week for a maximum of 8 hours per day, and not
exceeding 48 days a year.
6-No alternative main caregiver from the first or second degree relatives
(residing in the same residence, aged 18 years or older, and not linked to
work or education).
7-The application must be submitted 10 days prior to the required date for
receiving temporary alternative care. |
How can I apply to obtain approval for the Temporary Alternative Care
service for Emirati seniors? |
Follow these steps to apply:
1. Log in to the 'TAMM' platform.
2. Search for the Senior citizens service
3. Access the service and select the temporary alternative care service for
senior citizens.
4. Click 'Register Now.'
5. Log in with your personal account through authentication.
6. Enter the required data.
7. Click 'Verify' to confirm your eligibility for the service.
8. Read and agree to the terms and conditions.
9. Click 'Submit.'
10. You will receive a confirmation message. |
| How long does it take to obtain the 'Obtain Approval for
Temporary Alternative Care for Emirati Seniors' service? |
| It may take up to 20 working days to qualify for the
service for one year. |
| What is the time frame for providing the temporary
alternative caregiver? |
| After obtaining approval, the application must be submitted
through the "TAMM" platform 10 business days before the scheduled
date to arrange temporary alternative caregiving. |
| Can the primary caregiver (son) submit separate
applications for both parents? |
| Yes, provided that both parents meet the terms and
conditions. |
| What are the qualifications of temporary caregivers? |
| The service is provided by qualified medical volunteers who
have expertise in dealing with senior citizens. |
| What is the process for selecting and training temporary
caregivers? |
| Temporary caregivers are selected from specialists in the
medical field and are intensively trained in social aspects to enhance their
understanding of senior citizens' needs and improve interaction skills. |
| What are the tasks undertaken by temporary caregivers? |
The tasks assigned to temporary caregivers include:
1.Spending time with them, engaging in conversation, and listening to their
stories and experiences.
2. Carrying out interactive activities and simple games, reading books and
stories, walking around the house, encouraging them to engage in their
favorite hobbies, and other activities that stimulate both the mind and
body.
3.Assisting them in using modern communication devices and educating them
on the safe use of the internet to avoid falling victim to online fraud
4.Helping with daily tasks such as mobility assistance, reminding them of
medication schedules, monitoring vital signs such as blood pressure and
temperature, and reporting any negative indicators to the primary caregiver. |
| What is the longest period that temporary caregivers can
offer their services? |
| Temporary caregivers can provide their services for a
maximum of 8 hours, once per week, during daytime hours from 8 AM to 6 PM. |
| Are temporary caregivers assigned based on the gender of
the senior citizen? |
| Yes, temporary caregivers are assigned based on the gender
of the senior citizen. |
| What procedures are followed in the event of an emergency
during the temporary care period? |
| At least two contact numbers for the primary caregivers of
the senior citizen must be provided to ensure communication during
emergencies. |
| Can the duration of temporary care be extended? |
| The service is provided for a maximum of 8 hours as per the
service terms. |
| Is the service of obtaining temporary alternative care for
senior citizens available throughout the day or only at specific times? |
| The service is available only during daytime hours. |
| Can the 'Temporary Alternative Care for Emirati Seniors'
service be requested in emergency situations? |
| Currently, the service is not provided for emergencies. |
| How flexible is the process of replacing the caregiver if
the first one is unsuitable? |
| The caregiver can be replaced if necessary, provided that
notification is given at the time of submitting the request. |
| Are there any exceptions to obtaining the services? |
| Unfortunately, there are no exceptions, as the criteria are
fixed and specific. |
| If I do not meet the eligibility criteria and wish to get
the temporary alternative care service for senior citizens at my own expense,
which entity should I contact? |
| If you do not meet the eligibility criteria and wish to
obtain the temporary alternative care service for senior citizens at your own
expense, you can contact relevant entities such as healthcare providers or
apply for a 'Barakatna' card to get discounts from service providers. |
| Can one apply for more than one service within senior citizens services? |
| Yes, if you meet the eligibility criteria for the required
services. |
| What is the Flexible Work System Service for caregivers of
senior parents? |
| Through this service, you can request for a Parents
Caregiver Certificate to prove your social care for one/ both of your parents
from the senior citizen, in order to receive an approval from your workplace
to benefit from flexible work systems for parents' caregivers and as per Abu
Dhabi Government regulations. |
| Who is the entity responsible for the "Obtain Approval
for Flexible Working Systems for Caregivers of their Parents" service? |
| The Family Development Foundation is responsible for
issuing the " Parents Caregiver Certificate" to prove caregiving,
after verifying the information and conducting a field visit. |
| Who are the beneficiaries of the "Obtain Approval for
Flexible Working Systems for Caregivers of their Parents" service? |
| The primary
caregiver of senior citizens. |
| Who should submit the application for "Obtain Approval
for Flexible Working Systems for Caregivers of their Parents" from the
family members? |
| The primary caregiver for senior citizens must be an
employee of one of the approved entities listed on the 'TAMM' Government
platform. |
| Are there specific conditions and criteria to "Obtain
Approval for Flexible Working Systems for Caregivers of their Parents"
service? |
Yes, the service requires the following conditions to be
met:
1. Both the applicant and the senior citizen must be UAE nationals holding
a Family Book issued in Abu Dhabi and residing permanently in the emirate.
2. The applicant must be the primary caregiver of the senior citizen, be a
first-degree relative (e.g., son or daughter), and live in the same
residence.
3. The applicant must be an employee in a government entity in Abu
Dhabi.
4. The senior citizen's health condition must require continuous care due
to a new medical issue or a deterioration in their health that has resulted
in a motor disability, necessitating full-time assistance and care at their
residence to ensure their safety and meet their daily needs. This must be
supported by a medical report issued by a healthcare facility in the Emirate
of Abu Dhabi, dated within the last 3 months.
5. There should be no permanent nurse at home to care for the senior
citizen.
6.Notify the employer of any updates regarding the applicant's situation
with the senior citizen.
7.The applicant bears full responsibility for any deductions related to the
pension fund when applying for unpaid leave, in accordance with the
employer's policies. |
| How can I submit the application for the 'Obtain Approval
for Flexible Working Systems for Caregivers of their Parents' service? |
1. Log in to the "TAMM" platform.
2. Search for the Senior citizens service
3. Select the Flexible Work System service.
4. Click "Register Now".
5. Log in with your personal account.
6. Fill in the required information.
7. Attach the medical report.
8. Read and agree to the terms and conditions.
9. Submit the application.
10. You will receive a confirmation message. |
| What are the next steps to obtain approval for the
'Flexible Working Systems for Caregivers of their Parents' service after
registering through the TAMM platform? |
The application will be reviewed upon receipt through the
TAMM platform:
1. The Family Development Foundation will contact you to schedule a field
visit to verify compliance with the eligibility criteria and service
requirements.
2. After obtaining the eligibility approval (valid for three months), you
must submit it to your employer in accordance with the criteria and
requirements of the Department of Government Enablement. |
| What documents are required to obtain approval for the
'Flexible Working Systems for Caregivers of their Parents' service?" |
| A medical report issued by healthcare facilities affiliated
with the Emirate of Abu Dhabi (dated within the past 3 months). |
| How long does it take to obtain Approval for Flexible
Working Systems for Caregivers of their Parents? |
| After submitting the application via the "TAMM"
platform, a field visit is scheduled within 20 days. The issuance of the
"To Whom It May Concern" certificate depends on the field visit
report confirming the eligibility criteria. |
| Are there any exceptions for "Obtain Approval for
Flexible Working Systems for Caregivers of their Parents" service? |
| Unfortunately, there are no exceptions as the criteria are
fixed and specified. |
| Can the application of Approval for Flexible Working
Systems for Caregivers of their Parents be modified or canceled after
submission? |
| Modifying the application is not possible after submission;
however, you can choose to cancel it if necessary. |
| What are the benefits of flexible Working Systems for
Caregivers of their Parents? |
| The benefits provided, according to the employer's
policies, may include unpaid leave and remote work. |
| Are there any restrictions on the number of working hours
for caregivers of their parents? |
| This depends on employer policies; it is advisable to
review the internal regulations for details. |
| Are there any fees for the"Obtain Approval for
Flexible Working Systems for Caregivers of their Parents" service? |
| The service is free of charge. |
| Can flexible working hours be adjusted for caregivers of
their parents? |
| This is determined by employer policies and procedures; it
is recommended to review them for further details. |
| What are the medical conditions eligible for the 'Approval
for Flexible Working Systems for Caregivers of their Parents' service? |
The qualifying medical conditions for the service
include:
1. A stroke resulting in paralysis or physical disability.
2. Advanced stages of cancer causing physical disability.
3. Major surgeries leading to severe difficulty in movement or balance.
4. Severe fractures causing physical disability.
5. Other medical conditions resulting in deterioration in physical, mental,
or visual abilities requiring continuous care.
6. Any other conditions verified by a certified medical report. |
| Can one apply for more than one service within senior citizens services? |
| Yes, if you meet the eligibility criteria for the required
services. |
| What is Obtaining Approval to Extend the Repayment Period
of Housing Loans service? |
| Through this service, as the main caregiver of one of your
parents, you can apply for an extension of the repayment period of the home
loan for an additional five years according to terms and conditions of the
Abu Dhabi Housing Authority. |
| Which entities are responsible for the service of Obtaining
Approval to Extend the Repayment Period of Housing Loans? |
| The Family Development Foundation is responsible for
issuing the 'Primary Caregiver for Parents' certificate after meeting the
required data and conducting a field visit, while the Abu Dhabi Housing
Authority is responsible for extending the loan repayment period based on
this certificate issued by the Family Development Foundation. |
| Who are the beneficiaries from the Obtaining Approval to
Extend the Repayment Period of Housing Loans service? |
| The primary caregiver for senior citizens. |
| Who should submit the application for Obtaining Approval to
Extend the Repayment Period of Housing Loans? |
| The primary caregiver of senior citizens. |
| Can the request for obtaining approval to extend the
housing loan repayment period be submitted by another family member if the
primary caregiver is unable to do so? |
| The application must be submitted exclusively through the
personal account of the primary caregiver, as caregiving responsibility is
verified by the Family Development Foundation based on the applicant’s
details. |
| Are there eligibility requirements for Obtaining Approval
to Extend the Repayment Period of Housing Loans service? |
Yes, the service requires the following conditions to be
met:
1. The applicant and senior citizens (individuals over the age of 60,
according to the National Policy for Senior Citizens) must be citizens of the
United Arab Emirates, holding family data details issued from the Emirate of
Abu Dhabi, and must reside permanently in Abu Dhabi.
2. The applicant must be the primary caregiver for the senior citizen,
holding a first-degree kinship relation (such as a son or daughter), and must
permanently reside with them in the same household.
3. The residence must be owned by the applicant.
4. The applicant must have an individual loan under collection within the
category of essential loans, such as a loan for building a residence,
purchasing a residence, or demolishing and rebuilding a residence.
5. The loan must be fully repayable.
6. The repayment period can be extended by an additional five years,
provided that it does not exceed the maximum duration allowed for housing
loan repayments.
7. The applicant must not have any outstanding dues. In the event of any
arrears, all outstanding amounts must be settled. |
| How can I submit the application for "Obtaining
Approval to Extend the Repayment Period of Housing Loans" service? |
Follow these steps to apply:
1. Log in to the 'TAMM' platform.
2. Search for the senior citizens services.
3. Access the service and select the Obtaining Approval to Extend the
Repayment Period of Housing Loans service.
4. Click 'Register Now.'
5. Log in with your personal account through authentication.
6. Enter the required data.
7. Click 'Verify' to confirm your eligibility for the service.
8. Read and agree to the terms and conditions.
9. Click 'Submit.'
10. You will receive a confirmation message. |
| What are the next steps to get the Approval to Extend the
Repayment Period of Housing Loans service after registering on TAMM? |
After registering on
TAMM:
1.The Family Development Foundation will contact you to schedule a field
visit to verify that the eligibility criteria and conditions for the service
are met.
2.After receiving eligibility approval, you will receive a certificate of
"Primary Caregiver for Parents."
3.You will receive a notification regarding the approval or rejection of
the application. |
| Are any documents required to be attached during the
application process to extend the housing loan repayment period?" |
| No, there are no documents required to be attached. |
| Are there any exceptions to get the Approval to Extend the
Repayment Period of Housing Loans service? |
| Unfortunately, there are no exceptions, as the criteria are
fixed and specific. |
| Can one apply for more than one service within the senior
citizens services? |
| Yes, if you meet the eligibility criteria for the required
services. |
| How long does it take to obtain approval to extend the
repayment period of housing loans? |
| Within 30 working days |
| What is the Obtain Home Improvements service for Senior
Citizens? |
| Through this service, you can as your parents' main
caregiver request approval for home improvements to rehabilitate the main
facilities in the home used by the senior citizens (mother, father) residing
with you in the same house to provide security and safety factors for the
senior citizens according to his/her daily needs.. |
| Which entities are responsible to the service of obtain
home improvements for senior citizens? |
The Family Development Foundation is responsible for issuing the 'Primary
Caregiver for Parents' certificate to verify care, after meeting the required
data and conducting a field visit. The Abu Dhabi Housing Authority is
responsible for implementing home improvements based on the certificate
issued by the Family Development Foundation. |
| Who is the eligble group for the Obtain Home Improvements
for Senior Citizens service? |
1. senior
citizens.
2. The primary caregiver of senior citizens. |
| Who should submit the application for "Obtain Home
Improvements for Senior Citizens"? |
| The primary caregiver of senior citizens. |
| Can the request for the 'Obtain Home Improvements for
Senior Citizens' service be submitted by another family member if the primary
caregiver is unable to submit it? |
| The application must be submitted exclusively through the
personal account of the primary caregiver, as caregiving responsibility is
verified by the Family Development Foundation based on the applicant’s
details. |
| Are there eligibility requirements for the Obtain Home
Improvements for Senior Citizens service? |
Yes, the service requires the following conditions:
1. The applicant and senior citizens (individuals over 60 years of age
according to the National Policy for Senior Citizens) must be UAE citizens,
holders of family data issued by the Emirate of Abu Dhabi, and permanent
residents of the Emirate of Abu Dhabi.
2.The applicant must be the primary caregiver for the senior citizen and a
first-degree relative (son or daughter), residing permanently with them in
the same household and primarily responsible for providing care.
3.The senior citizen and the main caregiver must be beneficiaries of the
social support program from the Abu Dhabi Social Support Authority.
4.The residence for which home improvements are to be made must be a
property obtained through one of the government housing programs.
5.The senior citizens must be individuals with mobility difficulties who
require assistance to perform daily activities (verification is conducted
through a field visit by the Family Development Foundation).
6.Poor safety and protection factors in the house basic facilities of
senior citizens (bedroom, bathroom, and entrance to the house.
7.The owner of the house to be improved must be the senior citizen or one
of their children (male or female), and the ownership must be solely in the
name of the owner. |
| What are the home improvements included in the "Obtain
Home Improvements for Senior Citizens" service? |
| Renovations include improving the bathroom, bedroom, and
home entrance, such as installing ramps, handrails, suitable doors,grab bars,
shower chairs, emergency buttons, and non-slip rugs. |
| How can I submit the application for Obtain Home
Improvements for Senior Citizens? |
Follow these steps to apply:
1. Log in to the 'TAMM' platform.
2. Search for the senior citizens services.
3. Access the service and select
obtain home improvements for Senior Citizens.
4. Click 'Register Now.'
5. Log in with your personal account through authentication.
6. Enter the required data.
7. Click 'Verify' to confirm your eligibility for the service.
8. Read and agree to the terms and conditions.
9. Click 'Submit.'
10. You will receive a confirmation message. |
| What are the next steps to get approval for the Obtain Home
Improvements for Senior Citizens service after registering on TAMM? |
The application will be reviewed after submission through the Tamm
platform:
1.The Family Development Foundation will contact you to schedule a field
visit to verify that the service eligibility criteria and conditions are met.
2.After receiving eligibility approval, you will receive the "Primary
Caregiver for Parents" certificate.
3.The Abu Dhabi Housing Authority will contact you to schedule a technical
visit.
4.A notification will be sent from the Tamm platform to confirm the start
of home improvement work.
5.After completing the home improvements, you will receive a notification
from the Tamm platform confirming the completion of the service. |
| What is the expected timeframe to obtaining the Obtain Home
Improvements for Senior Citizens service? |
| 40 business days. |
| Are there any exceptions to obtaining the Obtain Home
Improvements for Senior Citizens service? |
| Unfortunately, there are no exceptions, as the criteria are
fixed and specific. |
| Can one apply for more than one service within senior citizens services? |
| Yes, if you meet the eligibility criteria for the required
services. |
| What is the service of Buying and Selling Housing Grants to
Bring Parents and their Primary Caregiver into Closer Proximity? |
Through this service, as a primary caregiver for one of the parents, you
can submit a request to obtain
approval for the sale and purchase of the housing grant to achieve
proximity between you, and your parents. |
| Who is the entity responsible for the service of Buying and
Selling Housing Grants to Bring Parents and their Primary Caregiver into
Closer Proximity? |
1. Family Development Foundation (FDF): Responsible for
issuing the "Primary Caregiver for Parents" certificate to document
the caregiver’s responsibility for one of their parents, after completing the
required data and conducting a field visit.
2. Abu Dhabi Real Estate Center: Responsible for issuing approval for the
sale and purchase of housing grants and completing the procedures based on
the certificate of "Parent Parent Caregiver" issued by the Family
Development Foundation. |
| Who benefits from the
"Buying and Selling Housing Grants to Bring Parents and their
Primary Caregiver into Closer Proximity" service? |
1. senior
citizens.
2. The primary caregiver of senior citizens. |
| Who is eligible to apply for the "Buying and Selling
Housing Grants to Bring Parents and their Primary Caregiver into Closer
Proximity" service? |
| The primary caregiver of senior citizens. |
| Can a request for the "Buying and Selling Housing
Grants to Bring Parents and their Primary Caregiver into Closer
Proximity" service be submitted by another family member if the primary
caregiver is unable to do so? |
| The application is submitted exclusively through the
personal account of the main caregiver, where the Family Development
Foundation verifies social care based on the applicant’s data. |
| Are there any requirements for the service of "Buying
and Selling Housing Grants to Bring Parents and their Primary Caregiver into
Closer Proximity"? |
Yes, to learn about the terms and conditions of the
service, please click on the following link:
https://static.tamm.abudhabi/static-prod/Project/TAMM/TAMM-v2/Service%20Manual%20Videos/FDF-00043-en.pdf |
| What are the steps to obtain the service of S"Buying
and Selling Housing Grants to Bring Parents and their Primary Caregiver into
Closer Proximity" through the “Tamm” platform? |
Follow these steps to apply:
1. Log in to the 'TAMM' platform.
2. Search for the senior citizens services.
3. Access the service and select "Selling and Buying Housing Grants
for Children's Proximity to Parents"?
4. Click 'Register Now.'
5. Log in with your personal account through authentication.
6. Enter the required data.
7. Click 'Verify' to confirm your eligibility for the service.
8. Read and agree to the terms and conditions.
9. Click 'Submit.'
10. You will receive a confirmation message.
11. Schedule the home visit from the Family Development Foundation and
receive the confirmation of the date of the visit for social study through a
notification from the TAMM platform.
12. Receiving the family development foundation team at home for social
study.
13- Receive a notification of confirmation of care for one of the parents
through the TAMM platform.
14- Attendance of all interested parties (seller and buyer) to Iskan Abu
Dhabi Center, Abu Dhabi Real Estate Center counter to sign the
requirements.
15. Receive the notification of approval or rejection.
16- Scheduling an appointment by the Abu Dhabi Real Estate Center by phone
call to the customer to attend with the concerned parties to complete the
transaction.
17- All concerned parties attend the Abu Dhabi Real Estate Center to
complete the transaction.
18- Receiving a notification from the TAMM platform of the completion of
the service. |
| How to achieve the principle of closeness for all parties
to the buying or selling process? |
| The principle of closeness is achieved for all parties to
the sale or purchase process near the parents' residence in the emirate of
the seller or buyer (of one of them). |
| How is the proximity of the alternative residence (the
residence to be purchased) to the parents’ residence proven? |
| The proximity of the alternative residence to the parents'
residence is verified using the geographic calculator on the "Tamm"
platform. By entering the title deed data for both the alternative residence
and the parents' residence, the calculator calculates the distance between
the two locations. The distance is precisely determined to ensure it does not
exceed 15 kilometers, according to the approved criteria, and is
electronically documented using the registered property data. |
| What are the next steps to obtain approval for the service
of "Buying and Selling Housing Grants to Bring Parents and their Primary
Caregiver into Closer Proximity" after registering via the “Tamm”
platform? |
The application will be reviewed after being received
through the "Tamm" platform according to the following steps:
1. Communication with the Family Development Foundation: The Family
Development Foundation will contact you to schedule a field visit to verify
compliance with the eligibility criteria and service requirements.
2. Entering the approval in the "Tamm" platform: After obtaining
the eligibility approval (valid for one year), you must enter it in the
"Tamm" platform for the Abu Dhabi Real Estate Center to complete
the procedures in accordance with the relevant standards and requirements. |
| Are there any exceptions to get the Approval to Selling and
Buying Housing Grants for Children's Proximity to Parentse? |
| Unfortunately, there are no exceptions, as the criteria are
fixed and specific. |
| Can one apply for more than one service within senior
citizens services? |
| Yes, if you meet the eligibility criteria for the required
services. |
| How long does it take to obtain the service of Buying and Selling Housing Grants to Bring
Parents and their Primary Caregiver into Closer Proximity? |
Within 45 working days.
|